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1. Make your file Ready-to-print

To what should I pay attention to when creating my file
What is CMYK
What is a maximum ink coverage of 300%
How to send or upload your file(s)



2. Order process and payment

Which payment method can I use
How can I see if my order has been received
How do I receive my invoice after payment



3. General

Can I still adjust my order
What is an online proof
What should I do if I have a complaint
When will I receive my order
What is a predetermined delivery time
How much does the shipping cost
What if I cannot receive my package
Can I collect my package myself at the printing house
Can I send my order neutral
What is the difference between Express and Overnight (24h) products
When will I receive my overnight (24h) order